Terms & Conditions
fourdotdesignerplate.co.uk is a site operated by Fourdot Affinity LTD (collectively, “us”, “we” “our” or “Fourdot”).
We are a company registered in England and Wales under registration number 08093771. Our registered office address is Kinetic Centre, Theobald Street, Borehamwood, WD6 4PJ.
By accessing or using Fourdot’s websites or services (collectively the “Website”) you signify that you have read, understand and agree to be bound by these Terms of Use (“Terms of Use” or “Agreement”) and any other applicable law. Fourdot may change these Terms of Use at any time without notice, effective upon its posting to the Website. You agree to review these Terms of Use regularly to make yourself aware of any changes. Your continued use of the Website shall be considered your acceptance to the revised Terms of Use. If you do not agree to these Terms of Use, please do not use this Website.
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
Purchasing Of Product
All orders placed through the website are subject to Fourdot’s acceptance. # You will need an email address to place an order.
Your browser will need to accept our cookies, in order to make full use of the websites features, which includes designing items, adding items to your shopping cart and checking out from our store. You can find out more about how we use our cookies, on our Privacy and cookies page located here.
While all the Products sold through the Website will always correspond with their description, variations in both the manufacturing processes we use and also the display properties of the computer hardware you use to view the Website may mean that the colours, and designs of the Products displayed on the Website and the Products delivered to you may differ in appearance in minor respects. In the event prolonged inactivity causes your connection to the Website to fail, your selection of goods may be lost. In such case, you will be required to re-enter your selection. Please note that items in your shopping basket are not reserved. You are bound by your order once you have clicked the “Submit order” button at the end of the ordering process. By clicking the “Submit order” button, you send your order to us as it is displayed in the final check out screen. Once we have received your order, an automated confirmation of receipt will be displayed on the Website, which contains your order number and the details of your purchase. The purchase agreement has now been concluded.
A copy of the automated order confirmation will be sent to your e-mail address. We strongly suggest that you print or download this copy for future reference. We explicitly reserve the right not to accept your order, or to cancel the purchase agreement after the automated order confirmation.
This means that Fourdot may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason. If your credit card has already been charged for an order that is later cancelled, Fourdot will issue you a refund.
We also reserve the right to cancel any purchase (an order already accepted by us) in (amongst others) the following situations, without being liable for any damage or costs:
- The product is not available / in stock (any payments will be refunded)
- Your billing information is not correct or not verifiable.
- Your order is flagged up by our security systems as an unusual order or an order susceptible to fraud.
- There was an error in the price quote.
- We could not deliver to the address provided by you.
- In certain situations we will hold YOU liable when cancelling an order. If you fraudulently try to acquire a vehicle registration plate through falsified documentation or misrepresentation. Your account and orders will be suspended immediately. Your personal details will be passed to the UK law enforcement and you will be liable to the figure of £5000.
Product Warranty
Fourdot Affinity warrants the supplied Affinity Plate to be free of all defects in material and workmanship for up to 3 years from the date of sale. Within the period of this warranty, Fourdot Affinity Ltd will repair or replace, free of charge any Affinity Plate proving defective in material or workmanship. All faulty products covered by the standard Fourdot 3 year warranty must be returned to Fourdot Affinity Ltd HQ before a replacement or repair can take place.
Fourdot Affinity will not be liable for any product fault resulting from the following situations:
- Where an Affinity Plate has been secured to a vehicle using third party fixings including screw fixings or any other than supplied by Fourdot Affinity Ltd.
- Where the Affinity Plates are damaged due to the owners vehicle being in an accident and their insurance company deems them liable.
- Where the Affinity Plates have been attached to any vehicle other than the vehicle they were manufactured for at the point of sale.
- Where the Affinity Plates have been fitted to a vehicle without following the proper instructions provided with each product.
- Using the product for any other purpose other than intended use I.e as a registration plate.
- Please notify Fourdot Affinity Ltd by calling 020 8387 1560 of any defect or malfunction.
Protecting Your Information
You are responsible for any actions that take place while using your Fourdot account. Keep your username/password secure and do not allow anyone else to use your username/password to access the Website. You agree to notify Fourdot immediately of any unauthorized use of your Fourdot account. Fourdot is not responsible for any loss that results from the unauthorized use of your username/password, with or without your knowledge.
When you send us your order, we may run some checks on it before it is fulfilled. These checks may include verifying your address, creditworthiness, and checking for fraud. As to the latter: we run partly automated checks on all purchases to filter out unusual or suspect transactions, or transactions which can be identified as susceptible to fraud. Suspected fraud on the Website will be investigated and if necessary prosecuted. By submitting your order, you agree to this.
Cancellation & Returns
Orders cannot be cancelled before shipment, because we start building the customized products immediately after receiving the order. You are however entitled to return your order in accordance with the return procedures and conditions.
You are entitled to return products delivered to you in the event that they are defective or otherwise not in conformity with your order when you received them. You can do so within 7 days of receipt of product, please notify us immediately if there are problems with your product. This does not affect your statutory rights.
For returned products, you are liable for the product until it reaches us; we recommend any tracked delivery service and notifying us of your returning product up to 72 hours prior to posting, on either [email protected] or 0208 387 1515. Upon successful return of your product and us confirming your product is faulty/damaged, we will send your replacement product out to you with 7 working days, please note it will be to the same address on the original order.
In the event you return goods because they are defective or otherwise not in conformity with your order, we will pay for the ship-to and return-shipping costs. Please call the fourdotdesignerplate.co.uk consumer call centre at 0208 387 1515 and they will verify your order / shipment information and then issue a Return Authorization (RA) number and guide you through the returns process.
You are not entitled to a refund at any time. We don’t accept liability for any user error. We recommend you double check all your vehicle information against our configurator to ensure your ordered Affinity plates matches your vehicle. If you have any questions in regards to your vehicle please email [email protected] with any questions and we will help.
Payment & Prices
We accept the following forms of payment: American Express, Visa, Mastercard, Maestro, JCB, Diner Club, Sofort Banking, Paysafecard.
The product prices displayed on the Websites are inclusive of Value-Added Tax (VAT). Shipping rates are applied per order. Unless otherwise stated.
Prices are quoted in GBP.
The total price specified in the final check out screen includes tax and shipping costs. The prices are quoted in the order confirmation of receipt of your order as well, which you can print or download for future reference. If paying by credit card, the total amount for your entire order will be reflected on your statement in your local currency.
The product prices displayed on the Websites may be subject to change. We reserve the right to change prices without notice. Subject to clause on Pricing Errors below, the prices as displayed at the moment of purchase are the prices applicable to that purchase.
Please note that even though the Websites are composed with care, it is possible that the pricing information on our Websites contain errors. We are not bound by our offer and we reserve the right to cancel your purchase in the event of such error. We endeavour to ensure that all pricing information on the Website is correct. Occasionally, however, an error may occur and Products may be mispriced. If a Product’s correct price is lower than the price stated on the Website, subject to our right to refuse an order. If a Product’s correct price is higher than the price stated on the Website, we will, at our discretion, contact you and ask you whether you wish to proceed with the order at the correct price or cancel your order and notify you of such cancellation. We will not be obliged to supply Products displayed at an incorrect price.
You confirm that the credit/debit card or payment method that is being used is yours and that all details you provide to us in respect thereof including, without limitation, name and address details are complete, correct and accurate. You further confirm that the credit/debit card is valid and the inputted payment details are correct. All credit/debit cardholders and payment account holders are subject to validation checks and authorisation by the card issuer or payment method provider. If the issuer of your card or payment method refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.
Shipping
Fourdot orders are all shipped direct from our manufacturing facilities. Tracking is provided and will be sent to the email address you provided when you placed the order. Please allow up to 10 working days for delivery from the date we successfully process your order. Our shipping method to the UK is via UPS WorldEase Expedited Service. UPS will not deliver to P.O., APO, or FPO Boxes.
You should inspect the products within a reasonable time after their receipt. Upon delivery, please inspect the packaging for damage. If it appears that the packaging or product is damaged, do not accept the shipment. If a product is damaged in transit the recipient of the shipment must either refuse the shipment or sign as damaged to be eligible for a free replacement.
Customer Acknowledgments Relating To Copyright
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Both your design of the item (the selection of wallpaper etc) and the personalization shall be created by yourself, or, to the extent this is not the case, you hereby guarantee that you are authorized to use the design or the personalization created by someone else. Please understand that whilst we have the right to decline your personalization or your design, you are solely responsible for your design and personalization, and we have no obligation to review or decline your design and personalization.
You agree and understand that you shall have no claim against Fourdot or any other party in the event a design or personalization similar to yours is used or designed. Your design and your personalization qualify as what Fourdot calls “User Generated Content”. The relevant articles to these general conditions about User Generated Content is applicable to your design and your personalization, safe where this article contradicts with the articles about User Generated contents; in such event this article shall supersede.
All intellectual property on the Website (except for User Generated Content) is owned by Fourdot or its licensors, which includes materials protected by copyright, trademark, or patent laws. All trademarks, service marks and trade names (e.g., the Fourdot name, the four dots, Clear edge Design and the design steps we take to make our products) are trademarks or registered trademarks of Fourdot. All content on the Website (except for User Generated Content), including but not limited to text, software, scripts, code, designs, graphics, photos, sounds, music, videos, applications, interactive features and all other content (“Content”) is a collective work under Great Britain and other copyright laws and is the proprietary property of Fourdot; All rights reserved.
Fourdot owns the following registered UK trade marks:
- Fourdot
- (Fourdot) Logo
- Clear Edge
- Zerodot
- Xdot
Website Restrictions
You may use the Content only for your own non-commercial use to participate in the Website or to place an order or purchase Fourdot. Any other use is prohibited unless agreed to by in writing. You agree not to change or delete any ownership notices from materials downloaded or printed from the Website. You agree not to modify, copy, translate, broadcast, perform, display, distribute, frame, reproduce, republish, download, display, post, transmit or sell any Intellectual Property or Content appearing on the Website without Fourdot prior written consent, unless it is your own User Generated Content that you legally post on the Website. You agree not to use any data mining, robots, scraping or similar data gathering methods. Nothing in these Terms of Use shall be interpreted as granting any license of intellectual property rights to you.
You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Complaints
Immediately notify Fourdot in writing of any objectionable content appearing on the Website. Fourdot will make good faith efforts to investigate allegations that any User Generated Content violates these Terms of Use but makes no promise that it will edit or remove any specific Content. Please send any complaints in writing to Kinetic Centre, Theobald Street, Borehamwood, WD6 4PJ.
Published Activity
Fourdot allows you the option to publish about the actions you take on Fourdot’s Website to Facebook, Twitter and other social platforms. Fourdot does not control which information gets disseminated on participating social platforms. You agree to allow Fourdot to check your Fourdot cookies when you are visiting participating social platforms, and allow Fourdot to receive information about your use of those social platforms.
Indemnification
You agree to indemnify, defend, and hold harmless Fourdot, its officers, directors, employees, agents, licensors and suppliers from and against all claims, losses, liabilities, expenses, damages and costs, including, without limitation, attorneys’ fees, arising from or relating in any way to your User Generated Content, your use of Content, your use of the Website, your conduct in connection with the Website or with other Website users, or any violation of these Terms of Use, any law or the rights of any third party.
Privacy
Our privacy policy, which is also incorporated into these Terms of Use by this reference, further describes the collection and use of information on this Website.
Warranty Disclaimer
Fourdot is not responsible or liable for any User Generated Content or other Content posted on the Website or for any offensive, unlawful or objectionable content you may encounter on or through the Website. The Website, User Generated Content, Content, and the materials and products on this Website are provided “AS IS” and without warranties of any kind. To the fullest extent permitted by law, Fourdot disclaims all warranties, express or implied, including, but not limited to, implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Fourdot cannot guarantee and does not promise any specific results from use of the Website. Fourdot does not represent or warrant that the Website will be uninterrupted or error-free, that any defects will be corrected, or that this Website or the server that makes the Website available are free of viruses or anything else harmful. To the fullest extent permitted by law, Fourdot does not make any warranties or representations regarding the use of the materials or Content in the Website in terms of their correctness, accuracy, adequacy, usefulness, reliability or otherwise. You understand and agree that you download or otherwise obtain Content (including any mobile client) at your own risk, and that you will be solely responsible for your use and any damage to your mobile device or computer system, loss of data or other harm of any kind that may result. Fourdot reserves the right to change any and all Content and other items used or contained in the Website at any time without notice.
Your concerns
If you have any concerns about material which appears on our site, Please contact [email protected].
Thank you for visiting our site.
